Privacy Policy

 

This Privacy Policy outlines how Equipments Dekho collects, uses, discloses, and safeguards the personal information of individuals who access or use our website www.equipmentsdekho.com and related services. By accessing or using our platform, you acknowledge that you have read, understood, and agreed to the terms set forth in this Privacy Policy.

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 1. Information We Collect

We collect various categories of information to provide our services effectively, ensure secure operations, and improve overall user experience.

1.1 Personal Information

When you register on our platform, create a listing, submit an inquiry, or interact with our services, we may collect personal information such as your full name, mobile number, email address, company name, business identification details (such as GST or PAN information), and your location. This information enables us to create and verify accounts, facilitate communication, and maintain platform integrity.

1.2 Listing and Business Information

When you list equipment for sale or rent, you may provide additional information including equipment specifications, descriptions, pricing, photographs, videos, ownership details, and other optional documentation. This information is used solely to publish and manage your listings and help potential buyers or renters make informed decisions.

1.3 Automatically Collected Data

We automatically collect technical and usage information when you interact with our website. This includes, but is not limited to, your IP address, browser type, device information, pages visited, time spent on the platform, and general engagement patterns. Such information helps us maintain platform security, analyze trends, and enhance performance.

1.4 Communication Data

When you use our internal messaging or communication features, we may collect and store message content, timestamps, and related metadata. Our system may implement contact masking, filtering, or automated monitoring to prevent fraud, suspicious activities, and unauthorized attempts to bypass the platform’s processes.

 

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 2. How We Use Your Information

We use the information collected to operate, manage, and enhance our platform. This includes processing user registrations, publishing equipment listings, enabling buyer-seller interactions, delivering customer support, and ensuring safe and efficient transactions. Automatically collected data is used to understand user behavior, optimize website performance, and maintain technical stability.

Your information may also be used to send essential notifications, service updates, marketing communications, or promotional content. You may opt out of marketing-related messages at any time. Additionally, we may use your information for internal audits, research, analytics, troubleshooting, fraud prevention, and compliance with legal or regulatory requirements.

 

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 3. Contact Masking, Monitoring & Fraud Prevention

To ensure a safe and trustworthy environment, Equipments Dekho implements several fraud-prevention mechanisms. These include masking of contact details within chat systems, automated filtering to detect suspicious or prohibited content, and monitoring of interactions to prevent users from sharing direct contact information or engaging in transaction bypass. These measures help safeguard users and maintain the integrity of business interactions conducted through our platform.

 

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 4. Sharing of Your Information

We do not sell your personal information to unrelated third parties. However, certain information may be shared under specific circumstances as described below.

4.1 Lead Sharing With Dealers & Brands

When you submit an inquiry, request a quotation, express interest in a listing, or use any feature designed to connect buyers with sellers, we may share the information you provide with, authorized dealers, equipment brands, OEMs, rental companies, or other verified business partners associated with that listing or product category.

The information shared may include your name, contact details, business information, location, and the nature of your inquiry or equipment interest. This sharing occurs solely for the purpose of enabling these third parties to respond to your request, provide quotations, share product details, or contact you directly regarding your inquiry.

By submitting an inquiry or using lead-generation features on our platform, you expressly acknowledge and consent to the transfer of your information to such third parties. While we take reasonable measures to ensure that our partners handle your information responsibly, their use of your data is governed by their respective privacy policies and practices.

4.2 Service Providers

We may share your information with trusted service providers who support our operations, such as hosting partners, analytics tools, verification providers, communication platforms, and customer support systems. These third parties are contractually obligated to use your information only for the services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law, regulatory authorities, or legal processes, or if such disclosure is necessary to investigate fraud, misuse, security breaches, or violations of our terms.

 

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 5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, remember preferences, analyze platform performance, and personalize content. You may adjust your browser settings to manage or disable cookies; however, doing so may limit certain functionalities of the platform.

 

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 6. Data Storage, Security & Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure data storage, restricted access controls, and routine security assessments. While we strive to maintain the highest levels of security, no method of transmission over the internet or electronic storage is entirely risk-free.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

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 7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, review, update, correct, or delete your personal information. You may also withdraw consent for certain processing activities or opt out of non-essential communications.

To exercise your rights, you may contact us at contact@equipmentsdekho.com, and we will respond within a reasonable period, in accordance with applicable laws.

 

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 8. Third-Party Websites

Our website may contain links to external websites or services that are not operated or controlled by us. We are not responsible for the content, privacy practices, or policies of such third-party sites. We encourage you to review their respective privacy policies before sharing any personal information.

 

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 9. Children’s Privacy

Equipments Dekho is intended for use only by individuals aged 18 years or older. We do not knowingly collect personal data from children under the age of 18. If we discover that information has been collected from a minor, we will promptly delete it.

 

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 10. Updates to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with an adjusted "Last Updated” date. Continued use of our platform after any changes constitutes acceptance of the revised policy.

 

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 11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, you may contact us at:

 

Email: contact@equipmentsdekho.com

Phone: +91 93508 36509

Address: Pocket B, Shobhit University Tower, opposite Gurudwara Sri Guru Singh Sabha, Mayur Vihar Phase II, Institutional Area, Mayur Vihar, New Delhi, Delhi, 110091

Last Updated: November 2025